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Mike Hohnen
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Latest Activity

Mike Hohnen commented on Susan Szpakowski's group 2012 Sense-Making
"Traveling through Amsterdam Airport I noticed this poster from PWC -  and it struck me as possibly the most important trend for 2012 and beyond.Increased complexity and accelerating change drives the need for more collaboration. Alone I cannot…"
Jan 10
Mike Hohnen shared Susan Szpakowski's group on Facebook
Jan 9
Mike Hohnen joined Susan Szpakowski's group
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2012 Sense-Making

A place to share and discuss our favourite presentations of global trends.See More
Jan 9
Mike Hohnen joined Bart's group
Jan 25, 2011
Mike Hohnen joined Ryan Watson's group
Jan 13, 2011
Mike Hohnen is now a member of ALIA Institute
Jan 6, 2011

Profile Information

Organization
Thoughts4Action CC
Role
Chief Learner
Please share something about yourself, your work, and what draws you to the ALIA community.
Service Management Specialist. I coach, train, preach, advocate and facilitate the concept of "The Service Profit Chain" in a wide variety of contexts and settings.
www.mikehohnen.com

Comment Wall (3 comments)

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At 10:30pm on January 11, 2011, Lyn Hartley said…
Great picture!
At 7:46pm on January 6, 2011, Pablo Iturralde Barba said…

Dear Mike,

Hi from Ecuador! I was taking by the term Service Profit Chain. Will you be so kind as to share more with me?

Chao, Pablo

At 1:22pm on January 6, 2011, Susan Szpakowski said…
Bienvenue, Mike!
 
 
 

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